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Typically, a custom suit takes 3-4 weeks from initial consultation to final delivery. This includes measurements, fabric selection, crafting, and final fittings. We offer free delivery within Nairobi and surrounding areas. Rush orders can be accommodated with additional fees - please contact us for urgent requirements.

We accept multiple payment methods including M-Pesa, bank transfers, cash, and major credit/debit cards. For custom orders, we typically require a 50% deposit to begin work, with the balance due upon completion. M-Pesa payments can be made directly to our business number: 254733600687.

Yes! We provide comprehensive alteration services for all our garments, including suits purchased elsewhere. Minor adjustments are complimentary within the first 30 days of purchase. We also offer alteration services for weight changes, ensuring your garments always fit perfectly. Visit our showroom in Nairobi for professional alterations.

Our prices vary depending on fabric quality, design complexity, and customization level. Custom suits typically start from KSH 15,000. We offer flexible payment plans for larger orders, allowing you to pay in installments. Contact us for a personalized quote based on your requirements. We also offer special packages for weddings and corporate orders.

Yes! We offer delivery services throughout Kenya. Delivery within Nairobi is free. For other locations, we charge a reasonable delivery fee based on distance. We can also arrange for virtual consultations and remote fittings for clients outside Nairobi. Contact us via WhatsApp at +254 733 600 687 to discuss delivery options.

Cancellations made within 48 hours of the initial consultation receive a full refund. After fabric cutting begins, a 50% restocking fee applies. Once the suit is completed, sales are final. However, we guarantee perfect fit and will make necessary adjustments at no extra cost. We're committed to your satisfaction and will work with you to resolve any concerns.

Absolutely! We specialize in wedding suits and offer comprehensive packages for grooms, groomsmen, and wedding parties. Our wedding packages include consultation, fabric selection, custom tailoring, and complimentary alterations. We can coordinate matching styles for the entire wedding party. Contact us at least 6-8 weeks before your wedding date for the best experience.

We work with a wide range of premium fabrics including wool, cotton, linen, silk blends, and synthetic materials suitable for Nairobi's climate. We also offer traditional African fabrics for cultural attire. Our expert tailors will help you select the perfect fabric based on your needs, occasion, and budget. All fabrics are sourced from trusted suppliers and are of the highest quality.